Please allow 1-3 days for us to fulfill your order. If you may have entered your email incorrectly and therefore are not receiving our emails, please confirm your email by contacting us at firstname.lastname@example.org and include your order #.
If your order contains an item that is back-ordered, it will be shipped once the item is back in stock.
If it has been longer than the above shipping times, please check with your local post office to see if it has been delivered there. If the post office doesn't have it, please email us at email@example.com and we will help you locate your package!
Please check the usual spot you receive mail as well as any side doors. Allow one more day to see if it is delivered (sometimes tracking can say "delivered" when the item is scanned at your local post office and it will in fact be delivered the next day.) If no luck, please check with your local post office to see if it's waiting to be picked up. You can also email us at firstname.lastname@example.org and we will be happy to help locate your order!
Refunds will only be issued if you received an incorrect item, size or if your order has a defect. Please email us within 14 days of receiving your item with images and your order # to email@example.com so we can get the issue sorted out!
* All Sale items are final sale.
* Sunglasses and swimwear may be exchanged for a another style, size or store credit. Buyer pays return shipping.